Claim Center

Opening & Status

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Online Opening

Online opening of claims for policies of: Automobile, Personal Multiplan, Personal Housing

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Notice of Loss Management

Policies of the following categories: Commercial Policies, Flood Policies, No policy number, Other claims

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Claim Status (Irma or Maria)

See the status of claims related to Hurricanes Irma or Maria.

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Claim Status

See the status of the claim or notice of loss related to Property Business at our Self-Service Portal.

Adjustment & Workload

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Adjustment Portal – Auto Claims

Auto Claims and Appointment Management Portal
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Adjustment Portal – Property Claims

Property Claims Management Portal
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Adjustment Portal - Casualty and Legal Claims

Business Process Management for Casualty and Legal Claims
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Baremos

Categorize Claim of Injury

Payment & Approvals

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Claims Settlement Portal

Create, edit, or cancel claims settlements
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Treasury Authorization Management (TAM)

Management of ACH data and authorizations of claims payments

Statistics

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Claims Statistics Portal

Claims Management Portal

Fraud

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SIUMIS

Fraud Detection System

Appointment

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Appointment Portal – Auto

Claims and Appointment Management - Orginize an Appointment

Legal

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Lawyer Cases

Legal Cases Management System

Maintenance

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Claims Management Portal

Manage areas, divisions, units, supervisor, adjusters of the claim department and assign them to personnel accordingly.

Platea Anti-Fraud System

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Platea Claims

Fight against fraud - Claims
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Platea Underwritting

Fight against fraud - Underwritting